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Applies To: Models 1000, 2000, 3000
After the upgrade process, check to see if the ePrism Intercept components are setup correctly.
To correct this issue navigate to Mail Delivery > Intercept (shown below), and specifically check the Certainly Spam "Action:" field (see yellow highlight in the 2nd screen shot) for a value of “Modify Subject header,” which modifies the subject field with the [SPAM] tag for the user, but allows spam to go through to user inboxes.
Set the "Action:" field to "Reject Mail," rather than "Modify Subject Header," to reduce SPAM in user inboxes.
